Support apps

Give the kind of service that wins customers for life.

Popular with merchants across Shopify

Recommended support apps

EAZE Button
4.8 out of 5 stars 142 total reviews • Free plan available
Let your customers contact you directly - for WhatsApp
SB: Helpdesk, Live Chat & FAQs
4.6 out of 5 stars 319 total reviews • Free to install
Improve customer service with Helpcenter ticketing & AI FAQs
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 347 total reviews • Free plan available
Sync products to Instagram Direct & Facebook sell with Chat AI
Redo
4.9 out of 5 stars 761 total reviews • Free plan available
Everything your brand needs. In one intelligent platform.
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Send campaigns, cart recovery & order updates on WhatsApp Chat
Qikify Contact Form Builder
4.9 out of 5 stars 434 total reviews • Free plan available
No-code form builder for custom forms, contact forms, surveys
Powerful Contact Form Builder
4.9 out of 5 stars 2482 total reviews • Free plan available
Your all-in-one form app for custom forms, registration forms
Tidio: AI Chatbot & Live Chat
4.8 out of 5 stars 1338 total reviews • Free plan available
AI agent for sales and support. Live chat, email, social inbox
Hulk Contact Form Builder
4.9 out of 5 stars 1993 total reviews • Free plan available
Easy contact us form, custom forms & survey with form builder
WhatFlow: Whatsapp Automation
3.9 out of 5 stars 338 total reviews • Free trial available
Automate orders, recover carts, and send real-time updates
Shopify Inbox
4.6 out of 5 stars 5798 total reviews • Free
An AI sales associate that knows your customers
SL: WhatsApp Chat + Marketing
3.4 out of 5 stars 356 total reviews • Free plan available
WhatsApp chat and automation tools for stores at every stage
Built into Shopify

Support at every step

The kind of customer attention that makes all the difference is woven into every part of what Shopify has to offer.

  • Make yourself available. Add your contact info to every page on your store so customers always have a way to get in touch.
  • Many happy returns. Make your return experience so fast and friendly, customers return to buy again.

Chat

Give more customers the confidence to buy with live support.

Be there for them
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1882 total reviews • Free plan available
∞ Facebook & Instagram Shop AI
4.9 out of 5 stars 347 total reviews • Free plan available
Shopify Inbox
4.6 out of 5 stars 5798 total reviews • Free
Moose WhatsApp Chat Button
5.0 out of 5 stars 162 total reviews • Free
Dondy: WhatsApp Marketing+Chat
4.9 out of 5 stars 820 total reviews • Free plan available
CK: Abandoned cart on WhatsApp
5.0 out of 5 stars 297 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 481 total reviews • Free plan available
Zipchat AI Chatbot & Live Chat
4.9 out of 5 stars 193 total reviews • Free plan available
Commslayer: AI Helpdesk & Chat
4.9 out of 5 stars 224 total reviews • Free plan available
Be there for them
Featured app

Exchange It

Return, restock, and repeat—totally seamlessly and with minimal loss of sales.

Swap it out

FAQ

Save time by sharing answers up front.

Answer before they ask
Chatty AI Chatbot & Live Chat
4.9 out of 5 stars 1882 total reviews • Free plan available
Moose AI Chatbot & Live Chat
5.0 out of 5 stars 481 total reviews • Free plan available
StoreFAQ: Product FAQ Chatbot
4.9 out of 5 stars 152 total reviews • Free plan available
Buddy AI: Agentic Commerce
4.8 out of 5 stars 66 total reviews • Free trial available
CWILL:AI Chatbot &Live Chat
4.8 out of 5 stars 106 total reviews • Free
AC ‑ Questions & Answers
5.0 out of 5 stars 29 total reviews • Free plan available
Trusted Help Center & FAQ
5.0 out of 5 stars 90 total reviews • Free plan available
Variant Descriptions King
5.0 out of 5 stars 95 total reviews • Free plan available
EasySlide Accordion tabs & FAQ
5.0 out of 5 stars 165 total reviews • Free trial available
Answer before they ask
Tech stack

How Flakon does it

Wine seller Flakon uses Grapevine Post Purchase Survey to survey customers about ways to improve.

Uncork their story

Surveys

Want to know what customers want? Just ask them.

Do your research
Powerful Contact Form Builder
4.9 out of 5 stars 2482 total reviews • Free plan available
Grapevine Post Purchase Survey
5.0 out of 5 stars 222 total reviews • Free trial available
Zigpoll Customer Surveys
5.0 out of 5 stars 551 total reviews • Free plan available
SEA Post Purchase Survey Quiz
4.9 out of 5 stars 181 total reviews • Free plan available
Hulk Contact Form Builder
4.9 out of 5 stars 1993 total reviews • Free plan available
FormCRM AI Custom Form Builder
5.0 out of 5 stars 78 total reviews • Free plan available
Qikify Contact Form Builder
4.9 out of 5 stars 434 total reviews • Free plan available
Primy AI* Contact Form Builder
4.9 out of 5 stars 47 total reviews • Free plan available
SureCust Forms Builder, Locks
4.8 out of 5 stars 104 total reviews • Free plan available
Do your research

Support how-tos

Guide

Engage with customers across the globe with apps that offer multilingual AI-powered chatbots.

Video

Give them a great experience

Blog

Let customers track orders in real time

Want to add an app?

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